FAQ

What makes CrewLife better than the larger companies?

 

CrewLife is owned by a native Angeleno. When people come to LA and don't have a good time, I take it personally.

We don't function like the big bus companies or tour operators. We don't stop at the same old, basic tourist spots. We actually show you the city and give you the chance to experience it. 

Hosts have an in-depth knowledge of LA and actually act as hosts on your trip. We not only know the places worth visiting, we're truly invested in making each excursion special. This is our town and we love to show it off!

 

What kind of vehicle can we expect?

Our city excursions are in luxury SUVs (Suburban, Yukon, Escalade, Navigator) 

Our SUV’s are black on black and XL (extended length).

  • 6-seater SUV’s have leather captain chairs in the front, as well as the 2nd row. 

  • 7-seater SUV’s have the leather captain’s chairs in the front and leather benches in the 2nd and 3rd row.

Why SUV’s?

SUV’s are great touring vehicles that offer the best visibility and are able to drive on any road in the city. 

I’m a solo traveler, can you combine me/us with other guests? 

We're a small group, can we ride together without others joining us? 

Shared Service combines you with other guests for a communal experience and are based on demand.

Hourly Service is more exclusive and perfect for small groups.

Email info@crewlifetours.com or text us at 424-777-2739 for more details

Are tours structured or self guided? 

We act as hosts for your excursion, bringing you to parts of the city while giving you information about the area. People are mostly independent, so we’re only as “hands on” as you want us to be. 

What happens if we go over our time

CrewLife contacts you to confirm your extension request and process your payment, 2 hour minimum

What time do tours begin?

CrewLife structures trip times based on city traffic. If our times doesn't work for you, we can schedule a trip when you want.

How does Hourly Service work?

Charter service of Los Angeles can be customized to fit your needs and interests. Simply book the Hourly Service option and one of our team members will contact you to create an excursion based on what you want to see and do.

Can I add or remove a stop on my excursion?

This is YOUR experience and you can fully customize it to visit the things you want to see. If your Crew decides they want to stay in one place a little longer or cut something else out, it's not a problem! 

What clothing should I bring?

The temperatures in Los Angeles and its surrounding area can vary on the time of day. So it's recommended to bring a light jacket especially for beach excursions or for later in the day. Don’t forget to bring comfortable shoes and sunscreen.

How long do we stay at each stop?

Each tour is flexible to the desires of your crew, but 90 minutes at each stop is the aim. Perhaps you want to spend more time in ​Beverly Hills and less ​in Hollywood, we are as flexible as you want us to be. Enjoying the ​Malibu B​each? No problem, we can stay longer. Please note  that longer stays in certain areas mean less time in other areas.

Where do we start our tour?

CrewLife will meet you at one of 3 locations in the greater Los Angeles area:

Fairmont Miramar Hotel, Roosevelt Hotel Hollywood, Standard Hotel DTLA

Personal pickup is available upon request

Do you work outside of LA?

We regularly service a 200 mile radius from LA including Orange County, Santa Barbara, San Diego and Las Vegas.

Are there age restrictions? 

You must be at least 18 years of age  

Do we see muscle beach on the Westside Pride Tour?

The Venice Boardwalk is a pedestrian walkway so vehicles are not allowed to drive on it. We bring you to Windward Circle, which is the main hub of the Boardwalk and very close to Muscle Beach. Your Ambassador will provide you with information about where you are and what to visit nearby.

Can we tour all of Los Angeles in a day?

That depends on how much you want to miss. Los Angeles is vast, so theoretically we could see Venice B​each, Beverly Hills and Downtown but  you won’t see all that LA has to offer. We're happy to create a custom excursion for your interests and show you as much of Los Angeles as you want to see.​

Is the CrewLife Shopping Excursion more than just malls?

Shopping in Los Angeles is an experience that can't possibly be contained in a mall. We visit the larger retail shops​ on Rodeo Dr and Century City​ but we also bring you to parts of the city that have small boutiques and one-of-a-kind stores​ such as: Abbot Kinney, Melrose District​, West Hollywood and Spring Street.

Are there more than just bars on your LA Nightlife Excursion?

Yes. CrewLife Tours can offer access to the hottest nightclubs and the swankiest lounges as well as the best restaurants in​ Hollywood, West Hollywood, Beverly Hills and the Westside. If you LOVE bars we can offer a dive bar crawl ​of Silverlake to Los Feliz and even know the best karaoke bars in Koreatown. This tour is really tailored to your taste.

Can we stop to eat and have drinks?

Let your Host know what you want to eat and we'll recommend the best spots along the way.​ Whether you're looking for the freshest sushi in Malibu or want to have the tastiest Mexican food in Boyle Heights, we know the best spots to grab a bite.​

Do any of your tours visit television / movie studios and amusement parks such as, Disneyland,

Six Flags Magic Mountain, Knott's Berry Farm, Universal Studios, CBS studios or Paramount studios?

Hourly Service is available for amusement park visits, but we don't include these in our structured excursions.

We’ve heard traffic is a nightmare in Los Angeles, how does this affect our tour?

Los Angeles has very bad traffic and our Hosts are prepared for that. We do everything we can to use local streets where it’s easier to navigate in light traffic. We pay close attention to holidays and avoid being on the freeways during rush-hour. 

Can I join an excursion late or leave it early?

It's difficult to join the group after we've begun so we don't encourage that. Structured excursions are on a tight schedule based on chosen routes, heavy traffic times, stops and unexpected delays. It's possible to leave early, however you will be responsible for your own arrangements from the moment you decide to leave us

Can we smoke in the SUV?

Smoking is not allowed in any of our vehicles. However, we can take smoking breaks

How do we pay for the tour?

Contact our offices and make a reservation. We accept Visa, MasterCard, and American Express

What is the cancelation policy?

Our cancelation policy bills 25% of the total if canceled within 24 hours of the scheduled departure

Does the rate include taxes and gratuities?

The rate includes all taxes and surcharges. Gratuities are optional and at client discretion.

 “Tipping” or providing a gratuity is something that is quite uncommon for us. Is there a standard?

A typical gratuity for this type of service usually ranges between 20%-22% of the total cost.

 

Some tours of Los Angeles and other companies are much cheaper. Why is CrewLife more expensive?

You get what you pay for. CrewLife provides a discreet, luxury vehicle and a host who will go above and beyond to make your city excursion memorable and give you the REAL LA EXPERIENCE.

Do the tours come in other languages?

English, Russian Armenian